If you are in danger call 000 or
tell someone you can trust

If you would just like to talk to
someone, help is at your fingertips ...

All the services below are available and free* for young people to use.
All the 1800 numbers operate 24 hours a day, 7 days a week.
The person you speak to will be an experienced counsellor, not the police, not a government department.
You will not have to give your name.

* Please note that all mobile phone calls made from within Australia to Kids Helpline are now free. This includes call using: Optus (including Virgin), Vodafone, and Telstra.

Relationship Advice

Are you having problems with a friend, partner or family member or would you just like to talk to someone about where to "draw the line"?

Call 1800 MYLINE (1800 695 463)
or Kids Helpline on 1800 55 1800.

Relationship Violence

Are you or have you been:

  • scared of someone hurting you?
  • sexually assaulted?
  • concerned about violence in a relationship with a friend, partner or family member?

Call 1800 RESPECT (1800 737 732) or
talk to a counsellor online.

Crisis Support, Suicide and Mental Health

If you would like to talk to someone about anxiety, depression, loneliness, suicidal thoughts or attempts:

Call Lifeline on 13 11 14

Kids Helpline: 1800 55 1800

Online Safety and Cyberbullying

Are you being bullied online or has something happened online that makes you feel uncomfortable, scared or sad?

Call Kids Helpline on 1800 55 1800
or go to the Kids Helpline online
counselling service

To find out how to report cyberbullying, offensive content, scams or online abuse, or just find out more about cybersafety, check out the Cybersmart website.

You can also download the Cybersafety Help Button to your computer for help and advice on a range of online risks including cyberbullying, unwanted contact, scams and fraud, and offensive or inappropriate material.

Legal rights and responsibilities

If you want some legal information you can go to the Lawstuff website and search in your state or territory. If you can't find what you want, you can send a legal question to Lawmail. Lawyers will reply to your message as quickly as possible, usually within 6 days.

Assisted Call Services?

For the Translating and Interpreting Service please call 13 14 50. If you are deaf or have a hearing impairment, you can call the National Relay Service on 13 36 77

General Campaign Enquiries

For campaign related enquiries only, please contact:

The Line Campaign
Communications & Media Branch
PO Box 7576
Canberra Business Centre
ACT 2610

Or email feedback@theline.gov.au

Please note: Emails to feedback@theline.gov.au will not be reviewed by anyone with professional expertise in dealing with personal, relationship or safety issues (like a counsellor, psychologist or lawyer). If you need help please call 1800 MY LINE (1800 695 463) to talk with a trained professional. If you are concerned for your safety or that of someone else, please contact the Police in your state or territory or call 000 for emergency assistance.

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